Early check-in is dependent on if the unit is cleaned. The cleaners are generally cleaning multiple units and guest are sometimes extremely messy. Sometimes the cleaning takes them the full time, sometimes the guest are really clean and the cleaning goes fast. If the cleaning is done we're fine letting the guest check in.
Employees can get set up in the software to check in the cleaning has been done.
Usually what we tell guests is, "It depends on the cleaners. If the cleaners finish early we can let you in. Please feel free to check back the day of check-in to see if the cleaning has finish early."